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        前臺(tái)接待訪客常用會(huì)話(huà)(2)
        [ 2006-10-11 09:20 ]

        一般的訪客都是提前有預(yù)約的。但也有些沒(méi)有預(yù)約的“不速之客”。這個(gè)時(shí)候前臺(tái)應(yīng)該怎樣接待這些客人呢?我們看看Rose 是怎么做的吧!

        The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.

        MR LI: Good morning.

        ROSE: Good morning. Oh, Mr Li. How are you? '

        MR LI: I'm fine, thanks, and you?

        ROSE: Oh, busy as usual. Do you want to see Mr Shelli?

        MR LI: Yes, please.

        ROSE: Have you an appointment?

        MR LI: Er... No, I haven't. You see, I only arrived in the country this morning.

        ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down.

        MR LI: Thank you.

        (DIALS)

        MARIA: Mr Shelli's office.

        ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free?

        MARIA: Let me see ... Well, Hmmm, he'll be free about 12.30. Can Mr Li wait?

        ROSE: Mr Shelli will be free about half past twelve. Can you wait?

        MR LI: What's the time now?

        ROSE: It's nearly 12: 00.

        MR LI: Oh that's fine. I'll wait.

        ROSE: (TO MARIA) Maria, Mr Li will wait.

        MR LI: Right. I'll fetch him when Mr Shelli's free.

        ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later.

        MR LI: Thank you.

        ROSE: Where are you staying, Mr Li?

        MR LI: At the Plaza.

        ROSE: The Plaza?

        MR LI: Yes, I usually stay there.

        相關(guān)鏈接:前臺(tái)接待訪客常用會(huì)話(huà)(1)

        (來(lái)源:天天英語(yǔ) 英語(yǔ)點(diǎn)津 Annabel 編輯)

         
         

         

         

         
         

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