Business / Companies

Nikon China probe launched after CCTV report on defective products

By AN BAIJIE (China Daily) Updated: 2014-03-17 03:16

A Nikon billboard is pictured in this photo taken in Shenyang, Liaoning province, Sept 17, 2013. [Photo/dfic.cn]

Industrial and commercial authorities have launched a probe into Nikon China after the company was accused by China Central Television of selling defective products.

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Many consumers have complained of dust buildup on the image sensor of the Nikon D600 camera, CCTV said on its annual 3/15 Gala news program on Saturday.

The program exposes business misconduct and defends consumers' rights. It has been broadcast by CCTV annually on March 15, World Consumer Rights Day, since 1991.

The Shanghai Municipal Bureau of Industry and Commerce said on Sunday that it is investigating the problems mentioned in the CCTV report.

Shi Shulu, deputy director of the bureau's Consumers' Rights Protection Department, said the local government will investigate the complaints before taking further measures.

Sales of the Nikon D600 cameras were halted on Sunday on some shopping websites including JD.com and Suning.com, and the model was replaced with the D610.

However, on taobao.com, China's largest online shopping website, D600 cameras were still available on Sunday afternoon.

According to the CCTV report, one person had the image sensor on his D600 cleaned five times, but the dust kept coming back.

On 3/15 Gala, Du Yang, who owns a Nikon D600, was shown using the camera after it was cleaned at the service center in Shanghai. The dust returned after 10 shots. It was then cleaned a second time, but the dust returned after Du took some pictures.